B A Start Poll: Should I take advantage of Dell's Total Satisfaction Return Policy? I've got until the 24th to make up my mind. And I think I would have to pay for shipping. For a year, they'll come out and replace broken stuff.
After repeated blue screens and full on crashes today, I called support and got somebody good. He recommended a registry cleaner and a full diagnostic. Some Christmas shopping and an ice-cream later, the diag tool is still running. It doesn't come up with anything. I call 'em back, they take down some info and give me the number for customer care.
So, I'm muy torn. Send in your comments and lets here what you folks have to say.
Also, I'm thinking about changing the name of this blog to "DescentIntoDell.blogspot.com".
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2 comments:
If it's giving you this many issues already, take the return. It may be a bit of an inconvenience, but it'll be better in the long run when the way they tell you to patch the problem ends up causing more problems down the road.
If you decide against it, let Debo know. I've heard horror stories that some of Dell's native hardware is regularly wired incorrectly. Mebee I should get one of the bloggy things...
Send it back.
Also:
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